Data deletion instructions

Last updated: 13 November 2026

You can have your data removed from Comzun at any time.

Delete your account in the app (web or Android)

1. Sign in to Comzun and open Settings (on the phone app: More → Settings).
2. Scroll to Delete account and tap Delete my account (staff) or Delete workspace and account (workspace admin).
3. Enter your password (admins also type the business name) and confirm.

What is deleted: a staff member’s login, name and email are removed immediately; their chats stay with the business. When a workspace admin deletes the workspace, all of its data is deleted immediately — users, contacts, chats, messages, media files, templates, campaigns and the stored WhatsApp access token. Server logs and backups that may still contain it are cleared within 30 days.

Delete by email

Cannot sign in? Email ozzunsolutions@gmail.com from your account’s email with the subject “Delete my account”. We confirm by email and delete the account and its data within 30 days.

If you removed the app from Facebook

You can also remove Comzun from Facebook → Settings & privacy → Settings → Business integrations. Then email us as above and we will delete the data we received through the connection.

If you are a client who chatted with a business

Your messages belong to the business you chatted with. Ask that business to delete your contact and chat. If you cannot reach them, email us with your WhatsApp number and the business name and we will forward or handle your request.

Questions? Email ozzunsolutions@gmail.com.