Terms of Service

Last updated: 13 November 2026

These terms apply to businesses that sign up for Comzun, operated by Ozzun Solutions. By creating an account you agree to them.

1. The service

A web and mobile team inbox for WhatsApp using Meta’s official WhatsApp Business Platform, with templates, campaigns, auto-replies, staff roles and teams.

2. Your responsibilities

• Follow the WhatsApp Business Messaging Policy, WhatsApp Commerce Policy and Meta’s terms.
• Only message people who agreed to hear from you, and honour opt-outs.
• Keep your login details safe and be responsible for what your staff do in your workspace.
• Do not use the service for spam, illegal content or abuse.

3. Fees

Plans and limits are shown on the Plan & billing page. WhatsApp conversation and message charges are set by Meta and billed by Meta to your own WhatsApp Business Account; they are not part of our plan price. A free trial may end, after which sending pauses until you choose a plan.

4. Availability

We work to keep the service running, but it is provided “as is”. WhatsApp delivery depends on Meta and can be limited by Meta (for example quality ratings or account restrictions).

5. Suspension and termination

We may suspend a workspace that breaks these terms or Meta’s policies. You can stop using the service at any time and ask us to delete your data.

6. Liability

To the extent the law allows, our total liability is limited to the fees you paid us in the 3 months before the claim.

7. Law

These terms are governed by the laws of Pakistan.

Questions? Email ozzunsolutions@gmail.com.